Effective Date: April 18, 2026 | DealQX LLC
DealQX LLC ("DealQX," "we," "us," or "our") operates the DealQXi platform, a commerce intelligence service for e-commerce operators. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use our website, applications, dashboards, reports, APIs, support channels, and related services (collectively, the "Platform").
This Privacy Policy applies to personal information we collect:
This Privacy Policy does not apply to information subject to a separate written agreement that expressly supersedes this Policy.
Depending on how you interact with us, we may collect the following categories of personal information:
Examples: name, business name, email address, username, account identifier, and similar identifiers.
Examples: account profile details, subscription tier, seat information, billing contact details, and account preferences.
Examples: subscription status, invoices, payment confirmations, transaction history, and records of services purchased. Payment transactions are processed by our third-party payment processor.
Examples: IP address, browser type, operating system, device information, referral URLs, pages viewed, clicks, login timestamps, feature usage, log data, and diagnostic information.
Examples: information you submit through forms, prompts, uploads, support requests, integrations, product lists, and other content you choose to provide through the Platform.
Examples: messages you send to us, support tickets, survey responses, and meeting or correspondence records.
Examples: usage trends, service performance insights, fraud or abuse indicators, and analytics derived from Platform use.
We do not intentionally collect sensitive personal information unless reasonably necessary for a legitimate business purpose and permitted by law. We do not use or disclose sensitive personal information to infer characteristics about individuals.
We collect personal information:
"Authorized Users" means individuals you permit to access or use the Platform under your account, including employees, contractors, agents, and other representatives you authorize. If you are an organization, your Authorized Users are the individuals associated with your account whom you designate to use the Platform on your behalf.
We may use personal information to:
We use artificial intelligence and machine-learning technologies to generate analytics, insights, and recommendations through the Platform.
We do not permit the third-party AI providers we use to train their underlying models on Customer Business Data (as defined in Section 4b) or on personal information, except where you separately opt in in writing or where such processing is necessary to provide a feature you have affirmatively requested.
Our use of AI and machine learning does not replace the professional judgment of Platform users. You are responsible for evaluating outputs generated by the Platform before acting on them.
Information you submit through the Platform — including product lists, watchlists, sourcing inputs, prompts, uploads, integration data, and other business inputs (collectively, “Customer Business Data”) — is treated as confidential.
We use Customer Business Data only to:
We do not disclose your Customer Business Data to other customers. We do not use Customer Business Data to generate outputs displayed to other customers in a form that could reasonably be linked back to you or to your account.
This Section 4b does not limit our rights with respect to aggregated, de-identified, or anonymized data as described in Section 7, or our obligation to disclose information as required by law.
We use cookies and similar technologies for the following purposes:
These support core site and platform functionality such as login, session management, security, fraud prevention, and load balancing.
These help us understand how visitors and customers use the website and Platform so we can improve performance, navigation, and user experience.
We do not sell or share personal information through cookies or similar technologies.
We honor Global Privacy Control (GPC) signals received from your browser as a valid opt-out request for purposes of applicable state privacy laws.
You can control cookies through your browser settings. Blocking certain cookies may affect site functionality.
We may disclose personal information to:
Vendors that provide hosting, infrastructure, analytics, authentication, communications, customer support, security, and payment processing.
If you connect a third-party integration or instruct us to interact with another platform, we may disclose information as needed to provide that functionality.
Lawyers, auditors, insurers, accountants, and similar advisers.
Parties involved in a merger, acquisition, financing, bankruptcy, or sale of assets.
Government authorities, regulators, courts, counterparties, or others when we believe disclosure is necessary to comply with law, enforce our rights, protect safety, or investigate misconduct.
We may create aggregated, de-identified, anonymized, or statistical data derived from personal information, Customer Business Data, Platform usage information, and outputs generated through the Platform (collectively, “Aggregated Data”).
We may use, retain, reproduce, combine, modify, and disclose Aggregated Data for any lawful purpose, including to:
Aggregated Data is not personal information. Aggregated Data is the exclusive property of DealQX LLC. We may retain Aggregated Data indefinitely, and our rights in Aggregated Data survive the termination of your account and of any agreement between you and DealQX.
We will not attempt to reidentify Aggregated Data except as permitted by law or as reasonably necessary to test and validate our de-identification processes.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Platform, maintain accounts, comply with legal, tax, accounting, and reporting obligations, resolve disputes, enforce agreements, and protect security.
In deciding how long to retain personal information, we consider the amount, nature, and sensitivity of the information; the reasons we collected it; the risk of harm from unauthorized use or disclosure; and applicable legal requirements.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
No method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
In the event of a breach of our security systems resulting in unauthorized access to or acquisition of unencrypted personal information that may materially compromise the security, confidentiality, or integrity of your personal information, we will notify affected individuals and, where required, applicable government authorities in accordance with Tennessee law and other applicable state breach notification statutes.
Tennessee law generally requires that notification be provided no later than forty-five (45) days after discovery of or notification about the breach, unless a shorter period is required by law or a delay is requested by law enforcement in connection with an active investigation. Notification may be delayed only at the written request of a law-enforcement agency that determines notice would impede an active criminal investigation or national security.
Breach notifications will include, to the extent known at the time: a description of the incident, the categories of personal information involved, the approximate date of the breach, steps we are taking in response, and contact information for further questions. We may also provide information about steps affected individuals can take to protect themselves.
You may:
Depending on where you live and subject to applicable law, you may have rights to:
To submit a privacy request, contact us at:
Email: legal@dealqx.com
Mail: DealQX LLC, 1020 Whitehall Dr., Franklin, TN 37069
We may take reasonable steps to verify your identity before fulfilling a request. We will not require you to create a new account solely to submit a privacy request.
If we deny your request, you may appeal by contacting us at:
Appeal Email: legal@dealqx.com
We will respond to privacy requests within forty-five (45) days of receipt. If we deny your request in whole or in part, we will explain the basis for the denial. We will respond to appeals within sixty (60) days of receipt. If we are unable to resolve your appeal, we will provide you with information about how to contact the appropriate state authority, if applicable.
If the Tennessee Information Protection Act applies to our processing, Tennessee residents may have rights to access, correct, delete, obtain a portable copy of certain data, and opt out of certain processing, subject to exceptions under applicable law.
For Tennessee residents:
We do not sell personal information.
If the California Consumer Privacy Act, as amended, applies to our processing, California residents may have rights to know, delete, correct, and receive information about our data practices, subject to exceptions under applicable law.
For California residents:
We do not sell or share personal information.
The Platform is not directed to children under 16, and we do not knowingly collect personal information online from children under 16 without required parental or minor consent where applicable.
If you believe a child under 16 has provided personal information to us, contact us and we will take appropriate steps to delete it.
The Platform is intended for users in the United States. If you access the Platform from outside the United States, your information may be transferred to and processed in the United States.
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version with a new effective date and may provide additional notice where required by law.
DealQX collects personal information described in our Privacy Policy for the following purposes: account creation and administration, subscription management and billing, customer support, platform security, analytics, service improvement, and communications related to the Platform.
We do not intentionally collect sensitive personal information unless reasonably necessary for a legitimate business purpose and permitted by law. We do not use or disclose sensitive personal information to infer characteristics about individuals.
We retain personal information only for as long as reasonably necessary to provide the Platform, maintain accounts, comply with legal and accounting obligations, resolve disputes, enforce agreements, and protect security. Retention periods vary by category of data and the purpose for which it was collected.
Please review our Privacy Policy for more information.